Bulk actions and fully EU-compliant returns for every plan
Ship faster and stay aligned with EU consumer-protection requirements: bulk label actions and a fully EU-compliant customer return workflow are now available across Baltix.
What's new
Bulk actions
Select multiple orders at once to create shipping labels or export order and label files in batches.
Fully EU-compliant returns
Give EU customers the complete statutory withdrawal journey in one branded portal. Baltix guides the customer through the 14-day withdrawal request, captures the required declaration and timestamps, lets them choose a return point, and keeps every step visible.
On your side, you can review the request, create the return label, track the return, and issue the refund from the order timeline—with a complete, auditable history of the workflow.
Return portal on every plan
The full EU-compliant customer return portal is now included with Free, Starter, Growth, and Scale—no plan upgrade required.
Get started from the Orders page or your return settings.