Tracking Portal — turn deliveries into a branded experience

Fewer "where is my order?" messages, happier customers — the Tracking Portal add-on is now available for $9.99/month.

What's New

Tracking Portal $9.99/month add-on

For you: Reduce post-purchase support requests and give your store a professional, branded delivery experience — without any extra manual work.

For your customers: Every customer automatically receives a personalized tracking link the moment their label is created, with a real-time status page showing their shipment progress and pickup point details.

How it works:

• A tracking email is sent automatically when you create a shipping label
• Customers can follow their delivery on a live tracking page
• You can also send SMS (€0.10/msg) and WhatsApp (€0.05/msg) delivery updates
• Set a monthly spending cap so SMS/WhatsApp costs stay under control

Enable it from your subscription settings.